The Gro Company Gro Friend Ollie The Owl - Light And Sound Sleep Aid

Payment Method:

Le Husk accept all major payment method and PayPal. 

For using credit card to pay with paypal:

Domestic Shipping (Singapore) - Courier Delivery:

We will do our best to let all our customers get their items within 3 working days.

Please allow 1-2 days for your order to be processed for shipping. We make every effort to fulfil orders as quickly as possible. 

Order processing takes place during normal business hours, Monday through Friday (excluding eve of holiday and public holidays). Orders received after 2pm will be processed the following business day.

Below is the estimated delivery time by our courier company:  

*Express courier not applicable to orders above $140.00
^Free local delivery for purchase above S$20 (Final checkout price) 

You will receive an email notification with tracking information when order has been shipped out. 

Delivery is done by our logistic partner with tracking by Qxpress or Urban Fox.

Some orders may take longer to process during peak season, sale periods and unforeseen circumstances. We seek your understanding.     

In the event of a failed delivery attempt, you will have to contact the courier company for further arrangement.
Please check your tracking info for more details.
Qxpress contact: +65 6661 9100
UrbanFox contact: +65 6476 7472

We are unable to deliver to restricted zones such as army camps, hotels and most islands in Singapore. 

If a package cannot be delivered due to an error entering your shipping address and mobile number*, Le Husk is not responsible for any additional fees that may incur in order to reroute or reship the package. 

*Valid mobile number is required by our couriers for delivery.

International Shipping (AVAILABLE ONLY FROM 1st JUNE 2021 ONWARDS)

We now provide shipping to the following countries:
We ship to most countries worldwide. 

We don’t ship to your country?
We’re sorry but Le Husk may have limited resources to fulfil countries that are not listed currently.  

Shipping and Charges
International shipping charges for your order will be automatically calculated and displayed at checkout.
International shipping timeline estimates will be calculated and displayed at checkout.

You, the customer, are responsible for all taxes and duties (including VAT) imposed by your country of residence. Le Husk will not be responsible for any extra duties or taxes imposed by the designated country’s customs office.

Shipping to P.O. boxes
Some carriers have limitations around shipping to P.O. Boxes, hence we do not advise shipping to P.O. Boxes and we are not responsible for lost packages for shipping to P.O. Boxes.

Product restriction (if any):
If you have purchased our bean sprout husk filled pillow, you may want to check with your country's customs office if there is any restriction. However, we will declare our bean sprout husk filled products under bedding and furnishing. Please note that this classification does not guarantee the product will pass all custom offices worldwide.

How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order after the stated estimated shipping timeline, please contact your shipping courier for further assistance. You may also contact us at enquiry@lehusk.com.sg with your name and order number, and we will look into it for you.

Be fair with us
In a situation where your package has been delayed or held by the country's customs office, please contact the shipping courier to make necessary arrangements.

Should Le Husk mistakenly be invoiced directly for any duties or fees from the shipping courier company after delivery, we will email an invoice for the balance due. This will need to be paid immediately.

If a package can't be delivered due to an error entering your shipping address and mobile number*, Le Husk is not responsible for any additional fees that may incur in order to reroute or reship the package.

In summary; you will have to pay taxes and duties in your own country. This is extra and we have no control over it. By purchasing Le Husk’s products, you acknowledged that you are aware of this and accept it as your financial responsibility. You are aware that our husk filled products may not pass your country’s customs office.